Return form

Reclamations and replacement

Information on the right of return

To the cancellation policy

Online Return Form

For the fastest possible processing, use our return form.

Personal details

Proof of purchase

If you have a customer account, you can view your previous order numbers here. Otherwise, you can find them in your order confirmation.

Cancellation form

If you want to cancel the contract, you can also fill out the following form instead of our online return form and send it back to us by mail or post. However, if you use our online return form, we can process your request more quickly.

Postal address: Karmandala e.K., Büttnerstraße 22, 30165 Hannover, Deutschland

E-Mail: [email protected]

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)

__ / received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only in the case of notification on paper)


(*) Delete where inapplicable